The service company's door opening service is on call at Luotsi Kiinteistöpalvelut Oy at the service number 050 389 1839, which serves 24 hours.
The opening fee is 40€, which the tenant can pay directly to the serviceman with a card or in cash. When paying by invoice, the opening fee is 55€ and the invoice will be sent to the tenant by VOAS afterwards. Identity must be proved when the door is opened.
During the opening hours of the VOAS office, you can pick up a sparekey from the office free of charge. Identity must be proved when you pick up the key.